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Terms & Conditions

1. Introduction

Welcome to Braaibrille Se Winkel ("we," "our," or "us"). These Terms and Conditions ("T&Cs") govern your access to and use of our online store, located at www.braaibrille.co.za, including any services, features, or content provided through it. By accessing or using our store, you agree to these T&Cs in full. If you do not agree, please do not use our services.

These T&Cs were last updated on January 2025 and may be amended from time to time. Changes will be posted on this page, and continued use of the store constitutes acceptance of the updated T&Cs.

2. Definitions

  • "User": Any individual accessing or using the store.
  • "Content": Digital products, including but not limited to music files, videos, images, and text.
  • "Digital Products": Non-tangible products, such as downloads or subscriptions.
  • "Physical Products": Tangible items, such as Braaibrille.

3. Eligibility to Use the Store

  • Users must be at least 18 years old or have parental/guardian consent if under 18.
  • By using the store, you confirm that you have the legal capacity to enter into this agreement.

4. User Accounts

  • To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your login information.
  • Sharing accounts or engaging in fraudulent activity is prohibited.
  • We reserve the right to suspend or terminate accounts for breaches of these T&Cs.

5. Products and Services

  • We offer both Digital Products and Physical Products. Descriptions and specifications are provided on the product pages.
  • Products are for personal, non-commercial use unless explicitly stated otherwise.

6. Intellectual Property

  • All content on our store, including music, logos, and designs, is owned by or licensed to us and protected by intellectual property laws.
  • Users are granted a limited, non-exclusive, and non-transferable license to access the content for personal use only.
  • Unauthorized copying, sharing, or redistribution is strictly prohibited.

7. Pricing and Payments

  • Prices are listed in South African Rand and may include applicable taxes.
  • Payment methods accepted include credit/debit cards only via the PayFast payment gateway.
  • We reserve the right to correct pricing errors and will notify you if such errors affect your purchase.

8. Licensing and Usage Rights

  • Digital Products are sold under a license, not ownership. The license permits personal, non-commercial use.
  • You may not modify, redistribute, or use the content for public performance without explicit permission.

9. Delivery and Access

  • Digital Products are accessible immediately after payment unless otherwise stated.
  • Physical Products are shipped according to our shipping policy. Delivery times may vary based on location.
  • Geographic restrictions may apply to certain products.

10. Prohibited Conduct

  • You may not use our store for illegal activities or violate any applicable laws.
  • Prohibited actions include hacking, scraping data, and distributing malicious software.

11. Returns, Refunds, and Cancellations

  • Refunds for Digital Products are not available once the product has been accessed.
  • Physical Products may be returned within 5 days if defective or not as described. See our Return Policy for details.
  • To request a refund, contact refunds@braaibrille.co.za

12. Termination of Services

  • We may suspend or terminate your account for violations of these T&Cs or any applicable laws.
  • Sections such as Intellectual Property, Limitation of Liability, and Governing Law will survive termination.

13. Privacy Policy

  • Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

14. Disclaimer of Warranties

  • The store and its content are provided "as is" and "as available." We make no guarantees regarding uninterrupted access or error-free content.
  • To the fullest extent permitted by law, we disclaim all warranties, express or implied.

15. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the store.
  • Our total liability shall not exceed the amount paid by you for the applicable product.

16. Indemnification

  • You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your violation of these T&Cs or applicable laws.

17. Governing Law and Jurisdiction

  • These T&Cs are governed by the laws of the Republic of South Africa. Any disputes will be resolved in the courts of South Africa.

18. Dispute Resolution

  • In case of disputes, we encourage users to contact us directly for resolution.
  • Disputes that cannot be resolved amicably will be subject to arbitration or small claims court, as applicable.

19. Changes to the Terms

  • We may update these T&Cs from time to time. Material changes will be communicated via email or a prominent notice on our website.
  • Continued use of our services constitutes acceptance of updated terms.

20. Miscellaneous

  • These T&Cs constitute the entire agreement between the user and Braaibrille Se Winkel.
  • If any provision is deemed invalid, the remaining provisions will remain in effect.
  • Our failure to enforce any right does not constitute a waiver of such rights.

21. Contact Information

If you have questions or concerns about these T&Cs, please contact us via email at shop@braaibrille.co.za